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Search results for “airline lounge”
Can Lufthansa bring a smile to passengers via digital personalisation?
01/12/2017
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5:46:43 PM
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Lufthansa has been developing a number of prototypes aimed at improving the customer experience at the booking stage, as well as the airport.
Shenzhen Airlines uses robots for customer service
12/07/2016
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1:30:44 PM
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China's Shenzhen Airlines has introduced 16 robots to serve in passenger lounges beginning December 5. The robots are able to directly interact with passengers.
Will slowing economic growth kill China’s outbound travel?
09/02/2016
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8:31:41 PM
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Five years ago, 90% of booking.com's customers came from China’s top 3 cities, Beijing, Shanghai, Guangzhou. Now they see more and more coming from lower-tier cities.
Meta-search in China — as astute as it gets
08/30/2016
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5:58:08 PM
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From pure traffic generation to moving into areas of facilitated bookings, meta-search has come a long way. And China seems to have predicted well and led the way.
Virgin Australia to be 33% Chinese owned
06/24/2016
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9:42:11 AM
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Chinese companies Nanshan Group and HNA Group will hold 33% of Virgin Australia when the deals settle.
Fight or flight – the transformation of corporate travel management
06/15/2016
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3:27:35 PM
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Consumerisation and rapidly evolving technology are spearheading a dramatic shift in corporate travel management. How the industry responds will determine whether these changes represent insurmountable challenge or significant opportunity.
Virgin Australia finds new love as it goes through messy Air New Zealand divorce
05/31/2016
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9:09:24 PM
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Virgin Australia sees alliance with largest private Chinese carrier as a great growth option, yet cash injection from HNA, won't go far enough to solve Virgin's overgeared balance sheet.
Virgin Australia sells stake to China's HNA Aviation
05/31/2016
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11:30:53 AM
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China's largest private airline operator will buy a 13% of Virgin Australia in a deal the Australian airline says will help it capitalise on the growing Chinese travel market.
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